LegalAI[Space]

Regulatory and compliance · In-house counsel, platform compliance lead, technology counsel

Map Digital Services Act duties for an online marketplace

A marketplace operating across the EU has grown past the point where its original terms and processes fit its obligations. The run maps the duties that apply to it and matches each one against what the platform currently does.

First draft
An obligation map with the current gaps comes back from one run, ahead of the compliance committee.

The problem

Platform obligations are spread across notice handling, trader information, terms drafting, reporting and internal complaints, and each one lands on a different team. Legal knows the articles, the product team knows the flows, and nobody has put the two lists side by side. The gaps are usually operational rather than legal.
  1. Step 01 of 05

    Open an EU matter

    Jurisdiction is set to the EU, and the platform's terms, its notice and takedown process document and its trader onboarding flow are uploaded.

    Matters · Project Halcyon · SPA warranties and disclosureOpen

    Project Halcyon: SPA warranties and disclosure

    Buy-side warranty review, disclosure analysis and cited due-diligence grid.

    Client
    Halcyon Bidco Ltd
    Reference
    WC-2026-0412
    Practice area
    Corporate / M&A
    Jurisdiction
    England and Wales
    Responsible partner
    E. Vance
    No conflict check on file.

    Chat, on this matter

    Compare warranties with the disclosure letter.

    Three high-priority exceptions require action: the unregistered charge, the change-of-control right and the tribunal claim.

    Send a message… (@ to mention tools)BalancedPrepare for
    1. 25 Aug

      Disclosure exceptions matrix

      Chat

    2. 21 Aug

      Disclosure exceptions matrix

      Run · completed · 560 credits

    3. 18 Aug

      Project Halcyon: Disclosure Letter

      Document · indexed

    4. 16 Aug

      Project Halcyon: Share Purchase Agreement

      Document · indexed

    5. 4 Aug

      Matter opened

      Opened

  2. Step 02 of 05

    Run the obligation map

    Prepare for: Work-Stream Memo, Deliver as: spreadsheet. Each obligation is stated with the article behind it and matched to the platform process that would satisfy it.

    Agents · Contract Agent · New runMatter: Northgate · senior associate hire

    Agent

    Jurisdiction

    Prepare for

    Deliver as

    Instruction

    What should the agent look for?

    Documents

    Drop a contract, or pick one from the matter

    Also on the matter

    • Offer_letter_v3.pdf2 pages
    • Staff_handbook_2025.docx61 pages
    • Board_minute_14_Aug.pdf3 pages
    Platform model · zero data retention · audit register on
  3. Step 03 of 05

    Read the traceability gap

    Trader information is collected at onboarding but not verified or re-checked, and the platform has no process for suspending a trader who supplies unreliable information.

    Agents · Contract Agent · Employment Contract Compliance ReviewCompleted
    6 items need your confirmation14 authorities · Where we looked

    Senior Associate Employment Contract: English Law Review

    Summary

    1. 1.

      Clause 9(c), non-competeHigh

      The 12-month prohibition on working for any law firm anywhere in the UK, Ireland or EU, in any capacity, is almost certainly wider than reasonably necessary and therefore unlikely to be enforceable.

      Tillman v Egon Zehnder Ltd [2019] UKSC 32
    2. 2.

      Clause 11, data and monitoringHigh

      Blanket contractual consent is not an adequate basis for general employment processing, special-category data or unrestricted monitoring.

      UK GDPR, Arts 6 and 9
    3. 3.

      Clause 4, holiday carry-overHigh

      The unconditional five-day cap conflicts with mandatory carry-over rights where sickness, statutory leave or employer failure prevents leave being taken.

      Working Time Regulations 1998, regs 13 to 13A
  4. Step 04 of 05

    Check the notice handling flow

    Notices are actioned but the statement of reasons given to the affected user does not contain everything required, and no internal complaint route exists.

    Agents · Contract Agent · Employment Contract Compliance ReviewCompleted
    6 items need your confirmation14 authorities · Where we looked

    Senior Associate Employment Contract: English Law Review

    Summary

    1. 1.

      Clause 9(c), non-competeHigh

      The 12-month prohibition on working for any law firm anywhere in the UK, Ireland or EU, in any capacity, is almost certainly wider than reasonably necessary and therefore unlikely to be enforceable.

      Tillman v Egon Zehnder Ltd [2019] UKSC 32
    2. 2.

      Clause 11, data and monitoringHigh

      Blanket contractual consent is not an adequate basis for general employment processing, special-category data or unrestricted monitoring.

      UK GDPR, Arts 6 and 9
    3. 3.

      Clause 4, holiday carry-overHigh

      The unconditional five-day cap conflicts with mandatory carry-over rights where sickness, statutory leave or employer failure prevents leave being taken.

      Working Time Regulations 1998, regs 13 to 13A
  5. Step 05 of 05

    Keep watching the source

    A watch is set on the relevant regulator so implementing guidance appears in the register with a materiality band, a date and an owner.

    Horizon Scanning · Calder & Finch regulatory radarevery weekday at 7am
    DevelopmentMaterialityDeadline
    Scanning…

What comes back

A document, not a transcript.

  • An obligation map with the article behind each duty and the platform process matched to it.
  • The trader traceability gap set out as a process change rather than a legal opinion.
  • The missing elements of the statement of reasons and the absence of an internal complaint route.
  • A watch on the source so implementing guidance arrives banded, dated and owned.

Authorities it checks

  • Regulation (EU) 2022/2065, art 16
  • Regulation (EU) 2022/2065, art 17
  • Regulation (EU) 2022/2065, art 30
Every source it may cite

What it does not do

  • It does not build the trader verification flow or change any platform process.
  • It does not confirm which member state authority is competent for this platform; that is named as an open question.
  • It does not file reports or correspond with any regulator.

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