SRA-compliant onboarding, end to end
The Client Intake Agent runs new-client onboarding end to end: conflict checking, KYC and AML screening, risk assessment, and engagement-letter generation. It turns a days-long process into hours, with the SRA-required steps done properly and the evidence kept.
Fast intake, with nothing cut.
A new enquiry lands on Friday and the partner wants to start Monday, so conflict checks, AML screening, a risk assessment, and an engagement letter all get squeezed. Corners get cut, and eighteen months later, when the SRA asks to see the onboarding, the records have gaps.
What goes wrong
- Conflict checks rushed or left incomplete under time pressure
- AML and CDD records that fall short of the Money Laundering Regulations
- Engagement letters that miss current SRA requirements
From your question to a governed answer
Not a black box. Every step is visible, checkable, and governed. Here's exactly what happens when you use the Client Intake.
The enquiry comes in
The agent captures client identity, matter type, counterparties, jurisdictions, and the fee earner's instructions, with structured forms so nothing is missing at the start.
The Conflict Check runs
As a pre-run guardrail mapped to SRA 6.1/6.2, it searches current clients, former clients, related parties, and counterparties, flagging potential conflicts with context.
AML and sanctions screening
Screened against live sanctions, PEP, and adverse-media sources, with the source-of-funds and source-of-wealth documentation worked out from the matter and risk level.
Risk assessed against your criteria
The client and matter are weighed against your firm's risk criteria — matter type, jurisdiction, client, financial, reputational — as a real assessment, not a checkbox.
The engagement letter is drafted
From your approved templates, with the right terms for the matter and the SRA-required disclosures included; the Regulatory Compliance Check confirms it.
Governance pipeline for every output
Every client intake output flows through the same three-stage pipeline.
Input
Verify
Comply
Prove
Governed
Everything the Client Intake can do
Every capability runs on our own legal database and through the same governance — checked, compliant, and logged.
- Conflict checking across the firm's client and matter database
- KYC and AML screening, with PEP, sanctions, and adverse-media checks
- Client and matter risk assessed against your firm's criteria
- Engagement letters drafted to your terms and SRA requirements
- Source-of-funds and source-of-wealth documentation handled
- CDD refreshes scheduled and tracked for ongoing matters
Who the Client Intake is for
- Business acceptance teams handling high-volume intake
- MLROs overseeing AML and client due diligence
- Partners who want faster matter opening without cutting corners
Governance guarantee
The Conflict Check runs as a pre-run guardrail, mapped to SRA rules 6.1 and 6.2, and screening is verified against live sanctions, PEP, and Companies House sources. Every intake decision — conflict result, risk reasoning, AML outcome, and approval — is recorded, so the evidence is already there when the SRA asks.
In practice
Real scenarios, real outcomes
How different roles in your firm would use the Client Intake — with specific scenarios and governed outcomes.
Scenario
15 new matter requests land on Monday morning across different practice areas. Each needs conflict checks, a risk assessment, and the right CDD before work can start.
Governed outcome
Conflict checks run in parallel, risk assessments pre-filled from the client's profile, CDD worked out per matter. The team handles the 3 matters that need judgement, not the 12 that are straightforward.
Scenario
Annual review of the firm's client risk. Which clients are due a CDD refresh, which matters carry elevated risk, and where are the gaps in the AML records?
Governed outcome
A CDD status report across the portfolio: who's due a refresh, whose records are incomplete, whose risk has shifted. Exportable for inspection.
Scenario
An existing client's subsidiary wants to instruct the firm. The partner wants to move fast, but the subsidiary has a different risk profile from the parent.
Governed outcome
The agent spots the corporate link, pulls the parent's existing CDD, flags the subsidiary's specific risks, and sets out the extra CDD needed. The engagement letter reflects the relationship and any group terms.
What makes this different
Built for legal work, not relabelled for it
A real risk assessment, not a checkbox
The agent does genuine risk analysis against your firm's criteria — not a form full of dropdowns. Matter complexity, jurisdiction, client profile, and financial exposure are all weighed.
Conflict checks that understand the group
Name-matching isn't enough. The agent knows related parties, corporate groups, and indirect conflicts. A check on 'Acme Ltd' also covers the parent, the subsidiaries, and known associated entities.
AML-ready from day one
What CDD you need is set by the risk level and matter type — not a one-size-fits-all list. Enhanced due diligence kicks in automatically when risk indicators show up.
One flow, end to end
From enquiry to engagement letter, the whole intake runs through one governed system. No handoffs between disconnected tools, no gaps in the trail.
Built on our own legal database
The Client Intake checks every output against BAILII, legislation.gov.uk, EUR-Lex, and our own legal database — a curated, constantly updated source we built in-house for faster checking. It's our own work, and it lets us cross-reference across jurisdictions in ways the public sources can't on their own.
Built-in governance
How Verify, Comply, Prove works for the Client Intake
Every agent on LegalAI Space runs through the same three steps. Here's exactly what that means for client intake outputs.
Screening checked against live sources
AML and sanctions results are confirmed against official live sources, not cached or stale lists. The screening is only as good as the source behind it.
- Sanctions checked against the current HMT, OFAC, and EU consolidated lists
- PEP status checked against current databases
- Company details checked against Companies House live data
- Adverse-media results checked for relevance and currency
Intake checked against SRA and AML rules
The Conflict Check and the Regulatory Compliance Check confirm the intake meets both the SRA requirements and the Money Laundering Regulations. The standard is the rule, not a habit.
- Conflict screening applied under SRA rules 6.1 and 6.2
- Client care and engagement terms compliant with current SRA requirements
- CDD adequate for the risk level under the Money Laundering Regulations
- Firm risk policy applied — the assessment meets the internal criteria
A full intake trail
Every step is recorded from first enquiry to matter opening. The records exist before you need them.
- Conflict search: what was searched, and what came up
- AML screening: which lists were checked, when, and with what results
- Risk assessment: not just the score, but the reasoning behind it
- Approvals: who approved, when, and any conditions attached
Try the Client Intake on a real matter
Get early access and run the Client Intake on your firm's work — or book a pilot call to scope what you need.
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LegalAI Space is a technology platform. We are not a law firm and do not provide legal advice. AI agents assist with legal work but do not replace qualified legal counsel or professional judgement.
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Agent capabilities described on this page represent planned or in-development functionality. Final capabilities may vary.
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References to regulatory frameworks (SRA Standards and Regulations, EU AI Act) are for informational purposes. Compliance checking is automated and rule-based — it does not constitute a legal opinion.