New matter onboarding — conflict-checked and compliance-ready
Automates the client intake and new matter workflow — from initial enquiry through conflict checking, risk assessment, and engagement letter generation. Reduces the days-long intake process to hours while ensuring nothing falls through the cracks.
In active development — scheduled for release H2 2026
Join the waitlist to get early access and help shape this agent with your feedback.
Client intake is where compliance failures begin — and where evidence is weakest
A new client enquiry arrives on Friday afternoon. The partner wants to start work Monday. The business acceptance team needs to run conflict checks, AML screening, risk assessment, and generate an engagement letter. Corners get cut. Conflict checks are cursory. Risk assessments are tick-box. And when the SRA asks to see your client onboarding process 18 months later, the records are incomplete.
Without governance, this leads to:
- Conflict of interest checks that are rushed or incomplete under time pressure
- AML and CDD records that don't meet the Money Laundering Regulations requirements
- Risk assessments that are pro-forma rather than genuine evaluations
- Engagement letters that don't comply with current SRA requirements
Step by step: from your instruction to governed output
Not a black box. Every step is visible, auditable, and governed. Here's exactly what happens when you use the Client Intake Agent.
New client or matter enquiry received
The agent captures the enquiry details — client identity, matter type, counterparties, jurisdictions, and fee earner instructions. Structured intake forms ensure all required information is captured upfront.
Conflict of interest checks executed
The agent searches the firm's client and matter database for potential conflicts — current clients, former clients, related parties, and counterparties. Potential conflicts are flagged with context, not just name matches.
AML and sanctions screening
Automated screening against sanctions lists, PEP databases, and adverse media sources. Source of funds and source of wealth documentation requirements are identified based on the matter type and risk level.
Risk assessment against firm criteria
The client and matter are assessed against the firm's risk criteria — matter type risk, jurisdictional risk, client risk, financial risk, and reputational risk. The assessment is substantive, not a checkbox exercise.
Engagement letter generated
An engagement letter is generated using the firm's approved templates, incorporating the specific terms for this matter type, client, and fee arrangement. SRA-required disclosures are included automatically.
Governance pipeline for every output
Every client intake agent output flows through the same three-stage pipeline.
Input
Verify
Comply
Prove
Governed
Everything the Client Intake Agent can do
Each capability is powered by our proprietary database and runs through the governance engine — verified, compliant, and audit-trailed.
- Automated client and matter risk assessment against firm risk criteria
- Conflict of interest checking across the firm's client and matter database
- AML and sanctions screening with automated PEP and adverse media checks
- Engagement letter generation aligned to firm terms and SRA requirements
- Source of funds and source of wealth documentation workflows
- Automated CDD refresh scheduling and monitoring for ongoing matters
Who the Client Intake Agent is for
- Business acceptance teams managing high-volume new matter intake
- MLROs overseeing AML compliance and client due diligence
- Partners and fee earners wanting faster matter opening without compliance shortcuts
Governance guarantee
Every intake decision is documented — conflict search results, risk assessment rationale, AML screening outcomes, and approval workflows. When the SRA asks how you onboard clients, the evidence is already assembled.
Real scenarios, real outcomes
How different roles in your firm would use the Client Intake Agent — with specific scenarios and governed outcomes.
Scenario
15 new matter requests arrive on Monday morning across different practice areas. Each needs conflict checks, risk assessment, and appropriate CDD before work can begin.
Governed outcome
Batch processing: conflict checks run in parallel, risk assessments pre-populated from the client's existing profile, CDD requirements identified per matter. The team focuses on the 3 matters that need human judgement, not the 12 that are straightforward.
Scenario
Annual review of the firm's client risk portfolio. Need to identify clients due for CDD refresh, matters with elevated risk profiles, and any gaps in the firm's AML compliance records.
Governed outcome
Portfolio-wide CDD status report: which clients are due for refresh, which have incomplete records, which have risk profile changes. Exportable for regulatory inspection.
Scenario
An existing client's subsidiary wants to instruct the firm on a new matter. The partner wants to start work quickly but the subsidiary has a different risk profile from the parent company.
Governed outcome
The agent identifies the corporate relationship, pulls the parent's existing CDD, flags the subsidiary-specific risk factors, and generates the additional CDD requirements. Engagement letter reflects the subsidiary relationship and any group-specific terms.
Get early access to the Client Intake Agent
Join the waitlist to shape this agent before launch — 3 months free when we go live.
Not another AI tool with a legal label
Substantive risk assessment, not checkbox compliance
The agent applies genuine risk analysis based on your firm's criteria — not a form with dropdowns. Matter complexity, jurisdictional risk, client profile, and financial exposure are all evaluated.
Contextual conflict checking
Name-matching isn't enough. The agent understands related parties, corporate groups, and indirect conflicts. A conflict check on 'Acme Ltd' also checks the parent company, subsidiaries, and known associated entities.
AML-ready from day one
CDD requirements are determined by the risk level and matter type — not applied as a one-size-fits-all checklist. Enhanced due diligence is triggered automatically when risk indicators are present.
End-to-end, not piecemeal
From enquiry to engagement letter, the entire intake process flows through a single governed system. No handoffs between disconnected tools, no gaps in the audit trail.
Powered by our Proprietary Database
The Client Intake Agent verifies every output against BAILII, legislation.gov.uk, EUR-Lex, and our proprietary database — a curated, continuously updated data source we built in-house for faster multi-step verification of authentic legal data. This is our IP, enabling cross-referencing across jurisdictions that public databases alone cannot provide.
How Verify, Comply, Prove works for the Client Intake Agent
Every agent on LegalAI Space runs through our proprietary three-stage governance engine. Here's exactly what that means for client intake agent outputs.
Screening results verified against authoritative sources
AML and sanctions screening results are verified against the authoritative source databases, not cached or outdated lists.
Specifically for client intake agent outputs
- Sanctions lists checked against current HMT, OFAC, and EU consolidated lists
- PEP status verified against current databases, not stale records
- Company registry checks against Companies House live data
- Adverse media results verified for relevance and currency
- Identity verification documents checked where applicable
Intake assessed against SRA and AML requirements
The compliance engine ensures the intake process meets both SRA requirements and the Money Laundering Regulations.
Specifically for client intake agent outputs
- SRA rule 6.1: are client care letter requirements met?
- SRA rule 3.5: are conflict of interest rules properly applied?
- Money Laundering Regulations: is CDD adequate for the risk level?
- Firm risk policy: does the assessment meet internal risk criteria?
- Engagement terms: do they comply with current SRA requirements?
Complete intake audit trail
Every step of the intake process is documented — from initial enquiry through to matter opening. The records exist before you need them.
Specifically for client intake agent outputs
- Conflict search parameters and results — what was searched, what was found
- AML screening records — which lists were checked, when, with what results
- Risk assessment rationale — not just the score, but the reasoning
- Approval chain — who approved, when, any conditions attached
- Engagement letter version — which template, what terms, when sent
Help us build it. Use it free for 3 months.
We are offering a free 3-month subscription to early access firms in exchange for honest feedback and a testimonial. You help shape the product. We build it for you, with you.
Book a conversation
15 minutes with Daman. No pitch, no pressure — just a conversation about your firm's AI governance needs.
Drop me an email
Write to daman@legalaispace.com — a draft message is ready for you to personalise.
Join the waitlist
Get notified when early access opens. No commitment — just priority access when we're ready.
We're building this with the people who need it most
LegalAI Space is in active development. Join the waitlist for early access when we launch.
Waitlist benefits
- Early access when we launch
- Priority onboarding
- Founding-member pricing
- Direct input into the product
Prefer to talk?
We're speaking with compliance officers and innovation directors at law firms globally. Book a 15-minute confidential research conversation — no pitch, no sales.
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Get early access to the Client Intake Agent
Join the waitlist — 3 months free in exchange for your feedback. Book a call to help shape this agent before launch.
- LegalAI Space is a technology platform. We are not a law firm and do not provide legal advice. AI agents assist with legal work but do not replace qualified legal counsel or professional judgement.
- Agent capabilities described on this page represent planned or in-development functionality. Final capabilities may vary.
- References to regulatory frameworks (SRA Standards and Regulations, EU AI Act) are for informational purposes. Compliance checking is automated and rule-based — it does not constitute a legal opinion.